Official information
Support
If you need help with Caero, want to report a bug, or have a question about privacy or data handling, this page is the primary support channel.
How to Reach Support
Email [email protected] and include a short description of the issue, the app version if known, and any steps that help reproduce the problem.
Support Topics
- App behavior and troubleshooting
- Bug reports and feature feedback
- Questions about privacy, data handling, or deletion
- General product and App Store questions
Response Expectations
The support team aims to respond as quickly as reasonably possible, but response times may vary depending on inquiry volume, weekends, holidays, and the complexity of the request.
Important Note
Please do not send highly sensitive information unless it is necessary for support. When possible, share only the minimum detail needed to understand the issue.